At Neokraf.com, we take pride in providing high-quality digital products designed to help you succeed. Since our products are delivered digitally, we have a strict no-refund and no-return policy. Please read the details below before making a purchase.

1. No Refunds on Digital Products
Due to the nature of digital goods, all sales are final, and we do not offer refunds, exchanges, or returns once a product has been purchased and delivered. Unlike physical goods, digital downloads cannot be returned, and access cannot be revoked once granted.

2. Exceptions for Special Cases
While we generally do not offer refunds, we will review refund requests on a case-by-case basis in the following situations:

✅ You were charged multiple times for the same product due to a technical issue.
✅ You did not receive the download link or access after purchase (and our support team cannot resolve it).
✅ The product is significantly different from its description or preview.

If any of these apply to you, please contact us within 7 days of purchase at support@neokraf.com with your order details, and we will assess your request.

3. Download & Access Issues
If you experience issues downloading or accessing your purchased product, we recommend:

Checking your spam or promotions folder for the download email.

Ensuring you have a stable internet connection when downloading.

Contacting our support team if the issue persists—we’re happy to help resolve access problems!

4. Unauthorized Purchases
If you believe your purchase was made without your authorization, please contact us immediately at support@neokraf.com. We will investigate the issue, but we do not guarantee refunds for unauthorized transactions.

5. Policy Updates
We may update this Refund & Returns Policy as needed. Any changes will be posted on this page, and continued use of our Site constitutes acceptance of the updated policy.

6. Contact Us
For any refund-related inquiries, reach out to us at:

📧 Email: support@neokraf.com
🌐 Website: https://neokraf.com

By making a purchase on our Site, you acknowledge and agree to this Refund & Returns Policy.