At Neokraf.com, we take pride in providing high-quality digital products designed to help you succeed. Since our products are delivered digitally, we have a strict no-refund and no-return policy. Please read the details below before making a purchase.

1. Refunds on Digital Products

At Neokraf, we’re committed to providing exceptional customer support and transparent return policies. We guarantee that every software product you purchase will be successfully activated—or you’ll receive a full refund.

Your satisfaction is our priority, which is why we offer a 30-day return window. Please note that certain conditions apply.

For digital products, refunds are only issued if the activation key is invalid or fails to work—typically due to unsuccessful online or phone activation.

If you need help, feel free to reach out to us at [email protected].

2. Download & Access Issues
If you experience issues downloading or accessing your purchased product, we recommend:

Checking your spam or promotions folder for the download email.

Ensuring you have a stable internet connection when downloading.

Contacting our support team if the issue persists—we’re happy to help resolve access problems!

3. Unauthorized Purchases
If you believe your purchase was made without your authorization, please contact us immediately at [email protected]. We will investigate the issue, but we do not guarantee refunds for unauthorized transactions.

4. Policy Updates
We may update this Refund & Returns Policy as needed. Any changes will be posted on this page, and continued use of our Site constitutes acceptance of the updated policy.

5. Contact Us
For any refund-related inquiries, reach out to us at:

📧 Email: [email protected]
🌐 Website: https://neokraf.com

By making a purchase on our Site, you acknowledge and agree to this Refund & Returns Policy.